Shipping policy
Shipping Policy
At Samestic, we are dedicated to providing efficient and dependable shipping services to our valued customers. Please refer to our shipping policy below for detailed information on dispatch and delivery times.
Fulfilment Time Orders are typically processed within 1 to 24 hours. If your order is placed before 1:00 pm London time, it will be prepared on the same day and dispatched the following morning.
Delivery Time After Dispatch
- United Kingdom: 2 to 3 days
- United States: 5 to 7 days
While we endeavor to ensure timely delivery within these estimated time frames, please note that unexpected circumstances may occasionally cause delays beyond our control.
You will receive email notifications at each stage of your order:
- Order Confirmation: Acknowledgment that your order has been received.
- Order Dispatch: Notification that your order has been processed and is on its way from our warehouse.
- Order Delivery Confirmation: Confirmation of successful delivery of your order.
During any of these stages, you can use our online chat service to track your parcel by providing your order number and email address.
For further inquiries or assistance, please don't hesitate to contact our customer support team.
Thank you for choosing Samestic!